Urban Travel and Logistics Services Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (https://urbantravellogistics.com) or services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, passport details, payment information, and other details provided during bookings or inquiries.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and access times.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings, provide services, and manage your account.
- To communicate with you about your bookings, inquiries, or promotions.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We may share your information with:
- Third-Party Service Providers: Airlines, hotels, transport companies, and other partners necessary to fulfill your bookings.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.